It’s absolutely amazing that [Gemini] exists.
John Losito
Owner
John Losito first joined Sun Valley Lanes & Games as a pinspotter mechanic in 1988 while bowling for the University of Nebraska. After college, he began a pro bowling career that took him on tour and then to the Philippines as national coach, but he returned to Nebraska in the ’90s and became sole owner of Sun Valley in 2011. John has since transformed the alley, encouraging more open play in addition to league bowling, and adding laser tag, mini golf, and outdoor games like sand volleyball and cornhole. “We’re in the business of fun, and we try to make memorable experiences for all of our guests,” John says. After an expansion in 2022, Google Search helped Sun Valley fill the space. “Google is important for finding new customers. Probably 80–90% search ‘fun things to do in Lincoln’ and we come up,” John says. Revenue increased by around 130 percent, and John estimates that he now serves 40,000 unique customers per year.
Sun Valley used Google Analytics to help them redesign their online reservation system. “Around 70 or 80 percent of people would drop off because our system was clunky,” John explains. “Analytics was very important in determining how to revamp it, and now it’s more like a 70-to 80-percent closure rate.” They use Gemini to generate marketing ideas, edit photos, draft emails, and craft responses to reviews. Sun Valley’s general manager, Brian Kleinknecht, even uses Gemini to generate code to quickly build apps. One such app calculates how to split staff tips, turning a 15–20 minute daily task into a three minute task. Another, which Brian got up and running in 20 minutes, manages laser tag reservations. “I don’t think everybody understands the depth of the potential of Gemini,” John says. “When you look at Brian, with no knowledge of coding at all and then creating this app in less than half an hour to make our lives easier, it’s absolutely amazing that this exists.”
Economic Impact --- Nebraska