I'll come up with the idea, but Gemini will help me pull it off.
Thomas Spedale
Owner & President
“In the flower business, every purchase is tied to an emotion,” says Thomas Spedale, owner of Spedale’s Florist. For 41 years, his family’s shop has provided “good old-fashioned customer service” in South Louisiana during life’s most meaningful milestones. But operations have changed dramatically since Thomas stepped in to help his parents in the late 1980s, taking over an analog business without a single computer. Drawing on his corporate background, Thomas transformed the shop for the new millennium by launching a website and becoming an early adopter of Google Ads, which still drives 20 percent of website traffic and over 25 percent of total revenue. “By embracing technology, we’ve been able to go toe to toe with national companies,” he says.
Thomas uses Gemini to help expand on what his local, family-run shop can do. In 2025, he used it to analyze sales data and found that customers were spending less. Acting on those insights, he launched AI-powered Google Ads Performance Max campaigns that are fine-tuned to reach high-intent buyers. “The count may be down, but the quality of those clicks improves,” he explains. “And I don’t need to go in every day and make tweaks, which is a huge time savings.” Thomas also uses Gemini to study trends, brainstorm marketing concepts, and craft website content, eliminating at least an hour a day of busywork. “I'll come up with the idea, but Gemini will help me pull it off,” he says. The technology also helps out the design floor. “If a customer calls about a cultural event we aren’t familiar with, our florists use Gemini to quickly educate themselves,” Thomas explains. “It gives us immediate access to ideas and information that used to take much longer to track down. Now, the whole world’s in front of us.”
Economic Impact --- Louisiana